Books By Kaplan, Daniel I.

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1.		Service Success! Lessons from a Leader on How to Turn Around a Service Business Author: Kaplan, Daniel I. Reiser, Carl ISBN: 978-0-471-59129-0 Book Format: Hardback List Price: Contact Supplier contact Publisher: John Wiley & Sons, Incorporated Publication Date: Mar 1994 Quantity Note

2.		Service Success! Lessons from a Leader on How to Turn Around a Service Business Author: Kaplan, Daniel I. Reiser, Carl ISBN: 978-0-471-59129-0 Book Format: Hardback List Price: USD $58.00 Publisher: John Wiley & Sons, Incorporated Publication Date: Mar 1994 Quantity Note