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Word of Mouth and Social Media

Word of Mouth and Social Media( )
Editor: Kimmel, Allan J.
Kitchen, Philip J.
ISBN:978-1-317-68997-3
Publication Date:Dec 2016
Publisher:Taylor & Francis Group
Imprint:Routledge
Book Format:Digital (delivered electronically)
List Price:USD $58.95USD $640.00USD $640.00
Book Description:

This collection examines a key new development in the contemporary marketing landscape, the relationship between the informal exchange of information and advice among consumers - known as word of mouth (WOM) - and emerging social media.

This book was originally published as a special issue of the Journal of Marketing Communications.

Book Details
Pages:164



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