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The Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

The Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World( )
Author: Beemer, C. Britt
Shook, Robert L.
ISBN:978-0-07-160365-2
Publication Date:Sep 2008
Publisher:McGraw-Hill Education
Book Format:Hardback
List Price:USD $40.00
Book Description:

Techniques that keep customers coming back-from 14 of today's top companies

Book Details
Pages:352
Detailed Subjects: Business & Economics / Customer Relations
Business & Economics / Industrial Management
Physical Dimensions (W X L X H):6.341 x 9.212 x 1.131 Inches
Book Weight:1.408 Pounds



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