Service Thinking The Seven Principles to Discover Innovative Opportunities |
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| Author:
| Hastings, Hunter
Saperstein, Jeff |
| ISBN: | 978-1-60649-662-6 |
| Publication Date: | Jan 2014 |
| Publisher: | Business Expert Press
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| Book Format: | Paperback |
| List Price: | USD $59.95USD $14.99 |
Book Description:
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A must-read for anyone trained in traditional process improvement or business architecture. In clear language this book lays out the essentials of service thinking, and how the service paradigm transforms the way in which organizations innovate on behalf of their customers.
A must-read for anyone trained in traditional process improvement or business architecture. In clear language this book lays out the essentials of service thinking, and how the service paradigm transforms the way in which organizations innovate on behalf of their customers.