Reference Services Today From Interview to Burnout |
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Author:
| Katz, Linda S. |
ISBN: | 978-0-86656-572-1 |
Publication Date: | Apr 1987 |
Publisher: | Routledge
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Book Format: | Hardback |
List Price: | USD $155.00 |
Book Description:
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Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.
Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.