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Nine Keys to World-Class Business Process Outsourcing

Nine Keys to World-Class Business Process Outsourcing( )
Author: Lacity, Mary
Willcocks, Leslie
ISBN:978-1-4729-1849-9
Publication Date:Apr 2015
Publisher:Bloomsbury Publishing Plc
Imprint:Bloomsbury Information
Book Format:Ebook
List Price:USD $37.80
Book Description:

Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and...
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Book Details
Pages:256
Detailed Subjects: Business & Economics / Outsourcing



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