Marketing to the Ageing Consumer The Secrets to Building an Age-Friendly Business |
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Author:
| Stroud, Dick Walker, Kim |
ISBN: | 978-1-283-86770-2 |
Publication Date: | Jan 2012 |
Publisher: | Palgrave Macmillan
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Book Format: | Ebook |
List Price: | USD $34.00 |
Book Description:
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Unlock customer value by making your business age-friendly. The world's population is ageing at a rate never before seen in history. Marketing to the Ageing Consumer is the executives' guide to understanding and benefitting from this phenomenon. Fact During the next two decades, older consumers will be the primary drivers of consumer expenditure in Europe and the US. Fact Asia Pacific has the oldest and fastest growing population of older people. Fact...
More DescriptionUnlock customer value by making your business age-friendly.
The world's population is ageing at a rate never before seen in history. Marketing to
the Ageing Consumer is the executives' guide to understanding and benefitting from this phenomenon.
Fact During the next two decades, older consumers will be the primary drivers of consumer expenditure in Europe and the US.
Fact Asia Pacific has the oldest and fastest growing population of older people.
Fact Older people have one thing in common they are all experiencing physical ageing that determines what and how they purchase.
Fact Ageing physiology will demand changes across the spectrum of customer touchpoints for products and services of almost every marketing company.
Age-marketing experts, Dick Stroud and Kim Walker, present the first and most comprehensive account of how the ageing of the consumers' minds, bodies and senses determine the products they purchase. The authors explain how ageing affects all parts of the customer experience. Their findings represent a fundamental and surprising shift in many paradigms of modern marketing.
Full of illuminating case studies and practical tips, Marketing to the Ageing Consumer
provides companies with the tools and knowledge to perform their own audit of 'age-friendliness' enabling them to adapt to the rapidly changing demands of their customers."