Don't Look at Me in That Tone of VOICE! The Art of Visual Listening |
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| Cover Design by:
| Adlhoch Creative, |
| Editor:
| Middleton, Anna |
| Contribution by:
| Purves, Dale
Taylor, Stephen
Gupta, Sangeeta |
| Author:
| Middleton, Rik |
| ISBN: | 978-0-615-31762-5 |
| Publication Date: | Sep 2009 |
| Publisher: | sageCADRE
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| Book Format: | Paperback |
| List Price: | USD $19.95 |
Book Description:
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Listening is half of all human communication; learn to see what you're hearing.#13;
#13;
This is the definitive manual for Negotiators, Sales and customer service professionals who communicate remotely via telephone.
Listening is half of all human communication; learn to see what you're hearing.#13;
#13;
This is the definitive manual for Negotiators, Sales and customer service professionals who communicate remotely via telephone.