Search Type
  • All
  • Subject
  • Title
  • Author
  • Publisher
  • Series Title
Search Title

Download

Customer Mania!

It's Never Too Late to Build a Customer-Focused Company

Customer Mania!( )
Author: Blanchard, Ken
Ballard, Jim
Finch, Fred
ISBN:978-0-7435-4496-2
Publication Date:Nov 2004
Publisher:Simon & Schuster Audio
Book Format:Downloadable audio file
List Price:USD $17.95
Book Details
Detailed Subjects: Business & Economics / General
Physical Dimensions (W X L X H):5.125 x 5.875 x 1 Inches
Author Biography
Blanchard, Ken (Author)
Kenneth Hartely Blanchard was born May 6, 1939, in Orange, New Jersey. He married Marjorie McKee, a business consultant, in 1962. He founded Blanchard Training and Development in 1977.

Blanchard has cowritten several books on management, including one of the best-selling management books of all time, The One-Minute Manager (1982) with Spencer Johnson. In the book, the authors describe effective and efficient management skills. The basics to good management are setting goals, praising, and reprimanding. Blanchard says that these skills can easily be translated to work in the home as well as the office.

Blanchard lives in San Diego, California.

030



Rate this title:

Select your rating below then click 'submit'.






I do not wish to rate this title.