Conflicts in Reference Services |
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Editor:
| Katz, Bill Fraley, Ruth A. |
Series title: | Routledge Library Editions: Library and Information Science Ser. |
ISBN: | 978-1-000-75710-1 |
Publication Date: | Dec 2019 |
Publisher: | Taylor & Francis Group
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Imprint: | Routledge |
Book Format: | Digital (delivered electronically) |
List Price: | USD $39.95 |
Book Description:
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This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.