Big Data Gathering Predicts Retail Industry Consumer Behavior |
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Author:
| LOK, Johnny |
Series title: | Artificial Intelligence Consumer Behavior Prediction Ser. |
ISBN: | 978-1-7241-0047-4 |
Publication Date: | Sep 2018 |
Publisher: | Independently Published
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Book Format: | Paperback |
List Price: | USD $78.00 |
Book Description:
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Chapter EightWhat are (AI) predict consumer behavioral functions and features? On analyzing customers behavior in the big data aspect: (AI) technology can gather data effiiently in short time, which is a series of events from a website, it is human's consumer behavioralpredictive effort can not achieve. Big data can help businesse to gain a wide view of customer activity across channels, discover what influences buyingbehavior, tailo businesses' services and products towhat whose...
More DescriptionChapter EightWhat are (AI) predict consumer behavioral functions and features? On analyzing customers behavior in the big data aspect: (AI) technology can gather data effiiently in short time, which is a series of events from a website, it is human's consumer behavioralpredictive effort can not achieve. Big data can help businesse to gain a wide view of customer activity across channels, discover what influences buyingbehavior, tailo businesses' services and products towhat whose customer wants, improve customer satisfaction, drive customer loyalty, optimize existing customers, adapt whose prices to the market, drive the profit and performance of mareting campaigns, net budget without cutting performance and innovte speed of predictive customer behavioral when, how and why changes.For example, although an airline company has lot customers tell happy and satisfactory to itsservice on average a people about their experience, when dissatisfies ones feel frustrations to 22 pers ons. Just one airline passenger complaints. If the airline can gather data to predict when, how and why whose passengers' service needs will change. Then, it can implement service strategy to be changed to attempt to satisfy whose undiscovered needs more clearly.So, today's organizations are facing a very public cycle of buying and service needs changinginfluences. As the airline case, it doesn't attempt to predict when, how and why its passengers' service needs with changes. So, it is possibly that if still has some passengers feel dissatisfactory to its service. As the airline case, big data gathering will help the airline company to build loyalty for long time if it could attempt to apply (AI) big data gathering tool to predict its passengers' service needs. As the airline case, loyalty is needed to build long relevant time between itself and it's plane passengers. So, the airline company needs to keep its passengers' satisfactory service feeling, interested to choose to catch its air planes to fly, feeling its staffs can provide considerate services when any time they expect its service can reward their needs in exactly the way they want when they are catching the plane to fly. So, big data gather method is as a consumer psychological tool to predict when, how and whytheir needs will change in order to gather all pastconsumers' behavioral date to make more accuratepredictive behavioral changes analysis.Pretty databases can fill with laze data and intelligence that takes hours, days and even weeks be delivered with no longer do. When markets become networks of intelligence. Businesses need to keep moving faster. They need systems that can deliver the intelligence immediately. Businesses can need for closing gap betwen their promises or intentions and what their customer wants in " variety".