Best Practices: Difficult People Working Effectively with Prickly Bosses, Coworkers, and Clients |
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| Author:
| Hoover, John |
| Series title: | Collins Best Practices Ser. |
| ISBN: | 978-0-06-114559-9 |
| Publication Date: | Apr 2007 |
| Publisher: | HarperCollins Publishers
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| Imprint: | Harper Business |
| Book Format: | Paperback |
| List Price: | USD $12.95 |
Book Description:
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Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious...
More Description
Every office has someone who's no fun to be around. But getting along with that person-and managing them effectively-can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.