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Achieving Service Excellence
Strategies for Healthcare
Achieving Service Excellence
(
)
Author:
Fottler, Myron D.
Ford, Robert C.
Heaton, Cherrill P.
ISBN:
978-1-56793-190-7
Publication Date:
Aug 2002
Publisher:
Health Administration Press
Book Format:
Hardback
List Price:
USD $78.00
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Book Details
Pages:
421
Detailed Subjects:
Medical / Health Care Delivery
Medical / Physician & Patient
Business & Economics / Customer Relations
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