Who's Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan |
|
Author:
| Suttle, Marilyn Vest, Lori Jo |
ISBN: | 978-0-8144-1439-2 |
Publication Date: | Aug 2009 |
Publisher: | AMACOM
|
Book Format: | Hardback |
List Price: | Contact Supplier contact
|
Book Description:
|
Compelling customer service practices all your customers-even Gladys-will thank you for!
Compelling customer service practices all your customers-even Gladys-will thank you for!