What trait do poker players and customer service professionals have in common? The ability to reliably read people. This book helps readers how to read the communication styles, body language, dress, questions, reactions, facial expressions, and choices of words.
What trait do poker players and customer service professionals have in common? The ability to reliably read people. This book helps readers how to read the communication styles, body language, dress, questions, reactions, facial expressions, and choices of words.