For Publishers
All
Subject
Title
Author
Publisher
Series Title
All
Subject
Title
Author
Publisher
Series Title
Sheila Kessler
Sheila Kessler is the author of "Total Quality Service", "Measuring and Managing Customer Satisfaction" and "Customer Satisfaction Toolkit for ISO 9001".
Books by Sheila Kessler
View more
Customer Satisfac...
Kessler, Sheila
Spiral bound:
$25.00
Total Quality Ser...
Kessler, Sheila
Hardback:
$27.00
Measuring and Man...
Kessler, Sheila
Hardback:
$32.00
Total Quality Ser...
Kessler, Sheila
Hardback: